The purpose of this paper is to develop a theoretical framework of an integrated digital library (DL) system based on knowledge management (KM) process.
The study is based on viewpoints, review of existing concepts and frameworks of DL and KM, and the result of an interview of nine DL practitioners world‐wide. The respondents are purposively selected from the participants” lists of two international conferences held in 2008. The interview is conducted through e‐mail using a short, structured and open‐ended questionnaire.
The study finds some significant overlaps between DL and KM and argues that a generic KM process of acquisition, organization, storage and retrieval, and dissemination of knowledge with receiving feedbacks can suitably be fitted in DL. Thus an integrated DL system can be consisted of digital resources, technological infrastructure, experience and expertise, DL services and a KM process. The integration of KM can add value to developing a knowledge‐based culture, management of intellectual assets, promotion of knowledge sharing, innovations in DL services and a strong leadership position for DL.
The research presents theoretical viewpoints of DL and KM, and the model, therefore, demands for practical investigation.
The study suggests the adoption of KM process in DL system to enhance its effectiveness.
The proposed model is an original work and theoretically, it would contribute to the advancement of academic debate in both the areas of DL and KM.
