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Purpose

This study aims to contribute theoretically in the information literacy (IL) literature by presenting process-based framework at the primary education level. This study also investigated school children’s information-related tasks, their favored information sources and IL skills.

Design/methodology/approach

The study utilized qualitative research approach and multiple nested sequential case study design to explore the phenomenon.

Findings

The majority of children from public, private trust and unregistered schools were unable to present, organize, use and understand main ideas of given information. However, the elite economic class school children had good IL skills with few exceptions. Based on research findings, a process-based IL framework has been proposed at the primary education level.

Research limitations/implications

The present study proposed a process-based IL framework which has practical implications for parents, librarians, teachers and policymakers.

Originality/value

The paper is based on doctoral research which is of significance to information professionals and educators.

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