Keywords: Business process re‐engineering
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Journal Articles
Library Review (2001) 50 (7-8): 343–348.
Published: 01 October 2001
... programme, NLB found in each new library site an incubator for innovation. This has spawned a stream of killer applications. To move the organization towards achieving these, NLB has infused the organization with methodologies such as the business process reengineering (BPR) exercise conducted...

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