...Augustino Mwogosi; Stephen Kibusi Purpose This study aims to identify the barriers that hinder the effective implementation of electronic health records (EHR) systems in developing countries while also uncovering the critical success factors (CSFs) that can facilitate their implementation...

... not achieve the expected results. Certain critical success factors need to be in place for successful implementation. This paper aims to investigate the key success factors to service reengineering in an effort to establish their extent of application in university libraries in Kenya. Design/methodology...