.../approach This paper presents the results of a case study of the Croatian community in New Zealand. To illustrate how cultural and technological changes affected information dissemination and communication within the community, the case study presents both historical and current situations. Methods used...

...Wei Xia Lin; Eric Boamah Purpose The purpose of this research is to explore how immigrant library users view Auckland Libraries as a multicultural bridge in New Zealand. The research explored the various factors keeping different cultures apart in the New Zealand socio cultural systems and to find...

...Eric Boamah Purpose The purpose of this paper is to explore the information culture of Ghanaian immigrants living in New Zealand. The values, beliefs and behaviours that influence the ways information is identified, accessed, used, shared and preserved, defines people’s information culture. Some...

... in hostels as other common problems. Brenda Chawner can be contacted at: brenda.chawner@vuw.ac.nz 12 11 2017 18 12 2017 23 02 2018 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Public libraries New Zealand Homeless Case...

.../methodology/approach This paper reports on a qualitative study, which took a document analysis approach and utilised an inductive-coding technique to analyse data collected from four lower North Island libraries in New Zealand. Findings Five language aspects were identified from the collected data...

...Pornpimol Sirikul; Dan Dorner Purpose The purpose of this paper is to investigate how Thai immigrants who relocated to Auckland, New Zealand, looked for and found the information they needed during their settlement process. Design/methodology/approach The study used a qualitative methodology...

...Jan Irvine; Amanda Cossham Purpose The purpose of this paper is to provide an overview of the changes in undergraduate library and information studies education in New Zealand over the past decade. It considers developments in the delivery of distance education, focusing on e‐learning (or flexible...

.... The survey was an assessment of the CPD needs of New Zealand's librarians and library assistants. Findings There is a significant gap between the CPD that individuals want, and that which their managers think they should have. Organisations overall need a greater strategic focus on CPD to ensure...

... for education, to bring this framework together. Design/methodology/approach A summary and description of national policy commitments, forward‐looking initiatives and practical outcomes in pursuit of an educationally effective national Digital Strategy for New Zealand. Findings New Zealand will make...

... with public librarians in New Zealand who have used mystery shopping. Findings Demonstrates that there were three major reasons for using this method of customer service evaluation in the libraries under consideration: improving process, improving staff behaviours, and benchmarking with similar...