..., that is, it has been referenced ten times in the results part of a citing document. Similarly, if n = 5, M₅ = 5 which is the number of citations concentrated in the methods section. Citation location Citation concentration Citation concentration index Bibliometrics Performance...

... through organizational processes provide an organization with its return on investment, in this case, its investment in the people working in the organization (Armstrong, 2009). © Emerald Group Publishing Limited 2015 Performance indicators Human resource development Job evaluation Work...

... suffered from a crude political concern with measurement and league tables. The Accounts Commission for Scotland has published its first “result” for Scottish Council Services and has been refreshingly honest about the limitations of these traditional performance indicators, arguing that while...

... to see how Technical Services performance measures have been developed and aligned with standards of service and I think he would have been supportive as ever in the commitment to continuous improvement in Technical Services operations. Improvement Libraries Library services Performance...

...Michael Gale Describes the development of performance indicators in the bibliographic records section since 1988. The timeliness of the section’s output was perceived to be more relevant from the user’s point of view than the number of books catalogued, so two key indicators were monitored...

...Stephen Richard Surveys the use of performance indicators in higher education libraries, arising from a study tour of the USA. Considers the purposes and use of performance indicators in relation to missions and goals. Discusses costs in relation to what is to be measured and examines...