.... © Emerald Group Publishing Limited 2008 Assessment Strategic alignment Libraries Performance measures Service levels Stakeholder analysis Libraries and their value to stakeholders are being reshaped by the dynamic service environments in which they operate. The library's...

... in the world of academic research – overseen by the UK's Higher Education Funding Council for England (HEFCE) it has determined the level of funding which each British university receives for its research work. Information operations Research Performance measures Quality assessment United Kingdom...

...Jane Barton While the need for meaningful assessment of traditional library services is well established, the development of metrics and standards for performance measurement in the digital library is less well advanced – it is fair to say that proven approaches to the assessment of the digital...