... a multifaceted view of VR through the humanistic perspectives presented, this paper also offers a multidisciplinary approach in its discussion, drawing from areas such as business and medicine. © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Reference services...

... Hiremath Reference and Information Services: An Introduction London 3rd ed. Facet Publishing 2013 510 pp. (paperback) 978-1-85604-839-2 £49.95 © Emerald Group Publishing Limited 2014 --> Reference services Readers advisory Reference sources Reference...

...Charlotte Clements Amanda   Bielskas and Kathleen M.   Dreyer . IM and SMS Reference Services for Libraries (The Tech Set No. 19) . London : Facet Publishing   2012 . 126 pp.   £34.95 , ISBN: 978‐1‐85604‐844‐6 © Emerald Group Publishing Limited 2013...

...William Breitbach; Adolfo G. Prieto Purpose This paper aims to analyze data from a pilot study at one academic library using Google Voice for text message (SMS) reference. It also aims to analyze SMS reference question typology, compare question typology to other reference services, and analyze...

... of its customer care elements should remind all deliverers of reference services that meeting the needs of the enquirer is paramount to good service. Edited by Kay Ann   Cassell and Uma   Hiremath . Reference and Information Services in the 21st Century: An Introduction . London...

... --> Classification Information retrieval Knowledge management Reference services Web 2.0 The new developments that led to the publication of this new edition include the use of classification in relation to the internet, which has now become so ubiquitous. Relevant material covered by this includes...

..., it is no wonder that a number of studies have found that difficulties with the dissertation often contribute to doctoral student attrition (Bowen and Rudenstine, 1992 ; Lovitts, 2005). Academic libraries Higher education University libraries Graduate students Library instruction Reference services...

... and library professionals. © Emerald Group Publishing Limited 2010 --> Reference services Internet Worldwide web Digital libraries The ownership of mobile devices reaching saturation in mature markets (in some cases, due to ownership of multiple devices, exceeding 100 per cent...

... services and a useful resource for more experienced reference librarians who want to update their skills, re‐engage with their collections and refresh their approach to the reference process. Reference services Librarianship Libraries In the preface, the authors describe the central focus...

... discounted fiction online and in supermarkets. Offering virtual reference services, whether by telephone or email, has come to be accepted as a way to ensure that the library continues to have relevance in a world which expects easy access to information. Rachel Bridgewater and Meryl B. Cole's...

... Judaica in 2007 as an e‐book was a one time event and did not take advantage of the internet. Reference services Encyclopaedias Cultural studies Internet Judaism Wikipedia informs me on the works that Descartes has written in the same way that I can get information about train schedules...

... Group Publishing Limited 2009 --> Reference services Information services ...

... as The Reference Librarian, Vol. 46 Nos. 95/6, 2006 © Emerald Group Publishing Limited 2009 --> Reference services Information services Electronic informations resources Libraries Internet This collection of twelve essays is designed to address the lack of reported research...

... Emerald Group Publishing Limited 2009 --> Reference services Reference libraries Library materials The Walford family of guides to reference material have been going since the 1950s and are landmarks, icons, and part of the furniture of the reference world. What is now called...

... of marketing and sales, but not yet in public libraries. Peggy Sisselman can be contacted at: psisselman@gmail.com © Emerald Group Publishing Limited 2009 Individual perception Reference services Social dynamics Customer satisfaction Interpersonal communications The reference interview...

...Perpetua S. Dadzie Purpose The purpose of this paper is to report on the experiences of 65 five library students who visited one of three selected libraries on the campus of the University of Ghana to find out the extent to which the principles of reference services were being adhered...

... of the person's own initial ideas. No direct interaction between the youngster and the source itself took place. Information profession Qualitative research Reference services Youth In 1998, the author began a PhD study exploring the information‐seeking behaviour of children and young people...

...Nicholas Joint Purpose The purpose of this paper is to examine recent thinking about reference services and library use of virtual reference (VR) software, in order to put into context the value of advanced social networking technologies such as Second Life to libraries and their users. Design...

... of knowledge sharing considerably (Warkentin et al., 1997 ; Davenport et al., 1998 ; Bender and Fish, 2000 ; MacDermott and O'Dell, 2001 ; Ford and Chan, 2003). © Emerald Group Publishing Limited 2008 Knowledge sharing Reference services Knowledge management University...

...David McMenemy; Adrianna Lukasiewicz Purpose The purpose of this paper is to argue that in order to remain a dynamic and important part of the university, academic librarians must embrace change and create digital libraries that offer innovative reference services and other cutting edge digital...