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Journal Articles
Text reference via Google Voice: a pilot study
Available to Purchase
Library Review (2012) 61 (3): 188–198.
Published: 16 March 2012
...William Breitbach; Adolfo G. Prieto Purpose This paper aims to analyze data from a pilot study at one academic library using Google Voice for text message (SMS) reference. It also aims to analyze SMS reference question typology, compare question typology to other reference services, and analyze...
