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Keywords: Services assessment
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Journal Articles
Global Knowledge, Memory and Communication (2022) 71 (4-5): 253–273.
Published: 19 June 2021
... are also limited and remained spasmodic. Mostly, the opportunities are limited to big cities of the countries, and hence, librarians hesitant to take initiative toward modern and users-centered library service. Assessing the LSQ will help to decrease the gap between customers’ expectations and perceptions...

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