... a comparison of the mediation effects of user satisfaction with a system or resource between quality and intention to use ( IU ). Design/methodology/approach A quantitative research approach is used and data is collected through an online questionnaire. Mediation analysis is conducted using the Hayes SPSS...

... and examines the mediating role of user adoption in the relationships between these factors and user satisfaction. Design/methodology/approach This study used a descriptive approach, collecting data through a structured questionnaire distributed to 220 individuals in Kosovo. The data were analyzed using...

... and questionnaires to measure user satisfaction. The findings revealed that the users were satisfied with the GD, Dropbox and OneDrive interfaces. Furthermore, Saputra et al. (2021) measured the usability of GD from the perspective of university users. This study used a questionnaire that has aspects...

...Manaf Al-Okaily; Mahmoud Al-Kofahi; Fadi Shehab Shiyyab; Aws Al-Okaily Purpose Most of the previous studies agree about the significance of user satisfaction in ensuring the endurance of information systems (ISs). Accordingly, it is crucial to investigate the effect of e-Government systems...

... and McLean information systems success model System quality Information quality Service quality Use Intention to use User satisfaction Net benefits Government and public organizations have realized the need to streamline their functioning strategies and procedures. This is happened just...

... conducted to observe the influence of personal variables on different facets of user satisfaction. Findings – The response rate was 67 per cent. Descriptive analysis showed that the prime purpose of visiting the children’s section (JPL) is reading books and other materials. With regard to frequency...

... studies E‐books E‐readers Kindles User satisfaction E‐book readers emerged as mainstream consumer products in 2007 with the release of the Amazon Kindle. Although e‐book readers (or e‐readers) had already been available for a decade, the Kindle was the first product on the market that provided...