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Keywords: Users’ intention
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Journal Articles
Global Knowledge, Memory and Communication (2025)
Published: 15 January 2025
...Muhammad Asif; Farhan Sarwar Purpose The purpose of this study is to examine how users’ intention to adopt online banking is influenced by perceived trust (PT), awareness (AWE) and social influence (SI) and to assess whether customer relationship management (CRM) moderates the impact...
Journal Articles
Global Knowledge, Memory and Communication (2026) 75 (3-4): 1070–1084.
Published: 05 July 2024
... Customer relationship management Users’ intention Today, smart technologies are used in everything from civil infrastructure to education services, thus technology is more and more needed than just a supplementary tool (Jeong and Shin, 2020). Travel destinations are not exempt from the wise use...
