...Mike Kmiec Galluzzi starts with a comparison of various ways to gauge value, most of them from an economic impact worldview. She then explains that none of these quite fit how and why libraries operate, and proposes a new way of determining value through the analysis of newspaper references...

... to the public library sector. Uses examples as the best value inspection process, a current form of performance measurement, and Branching Out, an ongoing national reader development initiative. Concludes that the qualitative, person‐centred evaluation methodologies developed via projects such as Branching Out...