This paper seeks to offer a commentary on Psychologically Informed Services: A Good Practice Guide, a recently published operational guidance document on developing psychologically informed environments (PIEs) in services for homeless people.
The paper is an invited opinion piece and comment, based on the specialist experience and viewpoint of the authors in education on mental health issues in primary care.
The new operational guidance is welcomed, with some provisos. Psychologically informed environments are needed not just in homelessness resettlement, but in all areas where services are commissioned; and all commissioned services should take particular care to collect suitable data on the outcomes they aim for and intend to achieve.
There is a great opportunity with GP commissioning to commission services that are psychologically informed and holistic, although it may be hard to ensure services remain user‐focused and not disjointed if split up for tendering. Public health leadership on the new Health and Wellbeing Boards will be crucial to integrate services so the new system will not make things worse. Given the need, hopefully a similar drive for PIEs everywhere – the criminal justice system, care homes and community wellbeing – will follow.
