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Purpose

– The purpose of this paper is to explore the operationalizing of a philosophy of humanization of hostel care and the challenge to such development presented by the proposed adoption of the “housing first” approach (“Chez Soi D’Abord”) in Paris.

Design/methodology/approach

– The paper is a translation of the transcript of an address given by the author to a symposium of psycho-analytic therapists working with the homelessness resettlement services in their quarter of Paris. It is a narrative of service development, described in some practical detail, with philosophical and psycho-analytic depths.

Findings

– A philosophy of care and social education is replacing the philosophy of surveillance that had characterized earlier development of hostels. Psycho-analytic concepts, based on the writings of Lacan, help to understand the importance of addressing the profound psycho-social dislocation of individuals subject to the implicit violence of their situation.

Originality/value

– This is the first known paper in print and in English to describe the development of a psychologically informed environment in homelessness resettlement in France.

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