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Keywords: Customer focus
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Journal Articles
Journal:
Housing, Care and Support
Housing, Care and Support (2009) 12 (4): 31–35.
Published: 10 December 2009
..., health and social services could usefully go. Choice Customer focus What people want Mutualism Personalisation Humanisation Universalism vs. personalisation Peter Molyneux Director, Common Cause Consulting Research Abstract The move towards personalisation in health, as in other services...
