...Nduduzo Phuthi Purpose The surging demand for higher education in Africa for expedited socio-economic growth and global sustainable development demands customising gains made elsewhere for local benefit through quality provision. This study contributes to local and international discourses...

...Rabah Noui Purpose The purpose of this paper is to examine how the policy of massification as a characteristic of the higher education system influences the quality of education? and what higher education model can the authors adopt to reconcile flow and quality? Design/methodology/approach...

...Precious Agbeko D. Mattah; Albert Justice Kwarteng; Justice Mensah Purpose The purpose of this paper is to explore the indicators of service quality from the perspective of graduating students in a public university in Ghana. The identified indicators of service quality were rated and the extent...