MEASURING MANAGEMENT TRAINING: TWO NEW INSTRUMENTS

Seeks to enhance the measurement of training; describes the development of psychometrically sound and practical measures to assess outcomes relating to in‐service management training within a National Health Service District. Develops legitimate measurement tools and demonstrates the positive effects of two specific programmes in relation to behavioural change and participant satisfaction. Further work is required to establish how to monitor the effects of the action learning process in terms of cognitive development.