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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/02621719610116782. When citing the article, please cite: Stuart D. Francis, Peter C. Mazany, (1996), “Developing elements of a learning organization in a metropolitan ambulance service: Strategy, team development and continuous improvement”, Journal of Management Development, Vol. 15 Iss: 4, pp. 4 - 19.
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1997
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