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Keywords: Customer care
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Journal Articles
Journal:
Health Manpower Management
Health Manpower Management (1997) 23 (3): 84–87.
Published: 01 June 1997
... implications of such developments, suggesting that they will present a major challenge in the next few years. © MCB UP Limited 1997 BPR Corporate planning Customer care National Health Service References Conroy , M. and Cochrane , D. (1996 , The Future Healthcare...
