...Ian Cunningham; Jeff Hyman In recent years, empowerment of National Health Service (NHS) Trust employees has been given substantial political and managerial support. Examines the extent to which the commitment and morale of staff in two NHS Trust hospitals has altered following the introduction...

... to the practical situation. Managers need to be made aware that by relinquishing some of their responsibility to individual staff, they do not diminish or undermine their overall role. © MCB UP Limited 1996 Employee attitudes Empowerment Motivation National vocational qualifications Nursing homes...

.... Qualitative surveying is an opportunity for staff to examine their practice with their patients or clients. Empowerment Internal audit Quality assurance Teams © MCB UP Limited 1995 Once the questionnaire preview of the survey was agreed by the project team it was forwarded...

...John Edmonstone; Maggie Havergal Suggests that the route to “excellence” is through the empowerment of workers, but argues that this might become problematic within the health care sector. Examines the development of empowerment as a concept. Points out four different types of worker ‐the rebel...

...J. Fred Rayworth Discusses total quality management from the point of view of the user not just the provider of services and in terms of the TQM drive for perfection of standards that continue to move upwards. Long‐term commitment to quality depends on empowerment of employees and factors...