...Charles Mak As a people‐intensive industry, the health care service should invest both time and resource in attracting, selecting and retaining its staff. Highlights the fact that the traditional interview is a poor selection tool. Outlines a systematic approach to hiring people and describes...

...Jack Lane The choice of assessment method is an important task facing the Human Resource specialist engaged in the selection and development of people. Examines each of the principal methods in current use. Psychometric tests of personality, cognitive abilities, assessment centres, the interview...