... Empowerment Internal audit Quality assurance Teams Audit can be an activity that causes anxiety to staff. Many perceive it to be a manager′s tool for fault finding or an activity owned by doctors to analyse their activities in a peer group setting with results only available to the clinicians...

...R. Carr‐Hill; G. Dalley Traces the origins of the fashion for quality assurance and discusses the requisites of a quality assurance strategy. On the basis of a Department of Health funded study in England and Wales in 1989,draws attention to the wide range of activities which have been swept...