..., exploring the contribution made possible through participation in the NVQ process to the management of an enhanced quality of care. © MCB UP Limited 1998 Development Health care National vocational qualifications Quality management Training This paper reports the findings...

... to provider‐owners who substitute towards production of their own goods. Health Organizations Quality management Strategy In this paper we take a comprehensive look at ownership effects on the utilization of health care services in health maintenance organizations (HMOs). We control for market...

...Angela Schofield; Norma Raynes Reports evaluation of the Trent Regional Health Authority′s“Providing a Personal Service” initiative, one of the first major quality management strategies in the NHS. The evaluation highlights the key elements which supported this initiative and suggests some ways...