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While e‐business is often mixed with electronic commerce (e‐commerce), they are completely different concepts. E‐business encompasses e‐commerce as well as many other applications. There are more benefits to be derived from e‐business than from e‐commerce. Electronic business (e‐business) is revolutionizing the way of communication between internal and external stakeholders within an organization. Connecting numerous information systems and integrating data streams can significantly increase the operational efficiency of the firm. E‐business can lead to competitive advantage as well as profitability.
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