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Purpose

The paper aims at identifying key information technology enablers for business continuance.

Design/methodology/approach

The paper provides an analysis of the issues surrounding communication technology downtime and business continuity.

Findings

To be competitive, today's business has to be continuous from a data availability perspective and agile with regard to data access. System and/or application downtime are not an option in modern business since each hour, even minute, of downtime may generate negative financial effects. A framework for the design and implementation of a server operating environment for business continuance is presented.

Originality/value

Analyses an important issue in the business environment.

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