The study aims to revisit six previously defined challenges in information security risk management to provide insights into new challenges based on current practices.
The study is based on an empirical study consisting of in-depth interviews with representatives from public sector organisations. The data were analysed by applying a practice-based view, i.e. the lens of knowing (or knowings). The results were validated by an expert panel.
Managerial and organisational concerns that go beyond a technical perspective have been found, which affect the ongoing social build-up of knowledge in everyday information security work..
The study has delimitation as it consists of data from four public sector organisations, i.e. statistical analyses have not been in focus, while implying a better understanding of what and why certain actions are practised in their security work.
The new challenges that have been identified offer a refined set of actionable advice to practitioners, which, for example, can support cost-efficient decisions and avoid unnecessary security trade-offs.
Information security is increasingly relevant for organisations, yet little is still known about how related risks are handled in practice. Recent studies have indicated a gap between the espoused and the actual actions. Insights from actual, situated enactment of practice can advise on process adaption and suggest more fit approaches.
