This paper aims to investigate what are the managerial measurements for cloud computing’s cybersecurity from the users’ perspective, and whether the users’ perceived importance is aligned with the actual performance. It also examines whether different user groups perceive the importance of these measurements differently.
This paper proposes a research framework, develops hypotheses, then conducts a large-scaled survey to test empirically the research model and hypotheses. It uses paired samples t-test, importance-performance analysis and ANOVA for the data analysis.
The results from analyses indicate that users’ perception of the importance of cloud computing cybersecurity measurements are mostly aligned with the performance of those measurements. There are three measurements that are significantly different from importance to performance, and they are “integrity of data,” “confidentiality of data” and “security and privacy.” The importance performance analysis of the data shows that there are two measurements that need to be “concentrated on,” namely, “preventative plans” and “enforceable contracts.”
The study developed cloud computing cybersecurity (CC) alignment formulae that could help theoretical and practical development of the cloud computing cybersecurity field.
This research fills the research gap for cybersecurity in cloud computing, as it is, to the best of the author’s knowledge, one of the first studies to measure users’ perception of the cloud computing cybersecurity’s actual performance and compare them with the users’ perceived importance of those measurements. The research framework and model developed in this research will help enhance the knowledge of the cybersecurity and cloud computing fields, and it has managerial implications, as it provides understanding from the users’ perspective as to the important managerial measurements for cybersecurity in cloud computing. The study developed cloud computing cybersecurity (CC) alignment formulae that could help theoretical and practical development of the cloud computing cybersecurity field.
