KPMG survey: the IT outsourcing decision

Presents the results of KPMG’s survey on the current IT outsourcing practices in Australia, to which 300 organizations responded. Demonstrates a high rate of usage of outsourced IT services in the country. Describes the major reasons for embarking on an outsourcing project and the extent to which objectives are currently being met. Emphasizes the importance of determining the parameters of an outsourcing arrangement in as much detail as possible in advance of the transition.