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As part of its ongoing CIO Forum Series, the Nolan Norton Institute in Australia undertakes in‐depth interviews, discussions and research with senior IT management across the country. The preliminary findings from the research undertaken in Q3, 2000 are outlined here. These findings are the basis for larger research white papers put out by the Institute. The major findings from Q3 are focused on the new roles required in the face of e‐business. Research uncovered that e‐business is about business more than it is about technology. As a result, chief information officer (CIO) roles are different than they were; speed plays a greater role than ever before, while none of these changes allow a shedding of the “old” CIO responsibilities.

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