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Keywords: Computer outsourcing
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Journal Articles
Information technology outsourcing in Australia: a literature review
Available to Purchase
Journal:
Information and Computer Security
Information Management & Computer Security (2001) 9 (5): 213–224.
Published: 01 December 2001
... research into outsourcing. © MCB UP Limited 2001 Computer outsourcing Human resource management Cost reduction To date hardly any extensive studies have been conducted assessing the extent of information technology (IT) outsourcing in Australia. It is certain that the use...
Journal Articles
The role of service level agreements in IT service delivery
Available to Purchase
Journal:
Information and Computer Security
Information Management & Computer Security (1998) 6 (3): 128–132.
Published: 01 August 1998
... parties. Unlike many internal service arrangements, the definition of services involving an external party requires detailed consideration and, in many cases, legally enforceable requirements (see Table I). © MCB UP Limited 1998 Computer outsourcing Contracting out Information...
Journal Articles
Rejuvenating the IT supply organization
Available to Purchase
Journal:
Information and Computer Security
Information Management & Computer Security (1998) 6 (2): 55–65.
Published: 01 May 1998
..., at the customer’s, by the customer and en route) is also dependent on the possibility of being able to continuously upload, download and synchronize central and decentral databases. © MCB UP Limited 1998 Computer outsourcing Information technology strategy Infrastructure Organizational...
