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Keywords: Contracting out
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Journal Articles
The role of service level agreements in IT service delivery
Available to Purchase
Journal:
Information and Computer Security
Information Management & Computer Security (1998) 6 (3): 128–132.
Published: 01 August 1998
... parties. Unlike many internal service arrangements, the definition of services involving an external party requires detailed consideration and, in many cases, legally enforceable requirements (see Table I). © MCB UP Limited 1998 Computer outsourcing Contracting out Information...
