Keywords: E-service quality
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
Information and Computer Security (2017) 25 (5): 535–559.
Published: 13 November 2017
... al. (2002) used security as one of the additional measurers to SERVQUAL model to examine e-service quality. Tan et al. (2003) defined security as customers’ confidence in the safety of the site from intrusion and protection of privacy and stated that it is one of the Web-based...

or Create an Account

Close Modal
Close Modal