Keywords: Financial services
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Journal Articles
Journal Articles
Information Management & Computer Security (2009) 17 (2): 127–150.
Published: 05 June 2009
...Alan D. Smith Purpose The purpose of this paper is to examine the online retail banking industry and determine if there is evidence that online banking will be a dominant player in the financial services retail marketplace. Design/methodology/approach An analysis of 22 banks is conducted...

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