Keywords: Trust violation
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Journal Articles
Information Management & Computer Security (2014) 22 (5): 490–512.
Published: 10 November 2014
... violations. This paper examines whether customers are willing to transact with an eCommerce vendor in light of security and trust violations. Design/methodology/approach – The paper draws upon research in professional trust relationships and adapts it to the e-commerce context to create a process view...

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