Does electronic journal access affect document delivery requests? Some data from Glasgow University Library

This article looks at the experience of a single institution – University of Glasgow – concerning the influence of growing e‐journal availability on the volume of document delivery requests. The number of requests for Elsevier journal articles before and after the implementation of ScienceDirect is compared. The effects of, and reasons for, broader trends of document delivery demand at Glasgow are analysed. Differential demand and supply by faculty, relating to document delivery and e‐journals, are briefly considered.