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Purpose

The purpose of the paper is to describe the purpose and functions of Copac to the ILL community, and to inform them about recent and forthcoming developments.

Design/methodology/approach

This paper takes a descriptive approach based on desk research.

Findings

Some indications of how Copac is being used by ILL practitioners are reported. New functionality is described.

Originality/value

The findings should prove to be of practical value for the ILL community. The description of new/forthcoming features allows the community to stay up‐to‐date with the Copac service.

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