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Purpose
The purpose of this paper is to describe inter‐library access services in Hong Kong academic libraries and to discuss means of improving the services.
Design/methodology/approach
The paper takes the form of a narrative with suggestions for further development.
Findings
The introduction of the EasyRegister service has been a success.
Originality/value
The paper presents a detailed description of how the physical access of users can be facilitated between universities. This will be useful for all librarians concerned with this issue.
© Emerald Group Publishing Limited
2010
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