2010 Awards for Excellence

Article Type: 2010 Awards for Excellence From: Interlending & Document Supply, Volume 38, Issue 4

The following article was selected for this year's Outstanding Paper Award for Interlending & Document Supply"Borrow Direct: a decade of a sustained quality book-lending service''Danuta A. NiteckiCarol JonesJeffrey BarnettYale University Library, Sterling Memorial Library, New Haven, Connecticut, USAPurpose -- This paper aims to describe the development and operation of an unmediated book-lending service between seven academic libraries in the USA.Design/methodology/approach-- The approach is descriptive and analytical.Findings --It was found that, after a decade of operations, Borrow Direct continues to be a successful service.Originality/value -- The paper offers insights that may be of value to other groups exploring ways to lower costs,improve service quality, and respond to continuing demand for books not available locally.Keywords: Books, Interlending, Lending services,United States of Americawww.emeraldinsight.com/10.1108/02641610911006283

This article originally appeared in Volume 37 Number 4, 2009, pp. pp. 192-98 of Interlending & Document Supply