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Purpose

To provide a review of the most recent literature concerning document delivery and related matters.

Design/methodology/approach

The article is based on a broad range of published works, including papers, books, reports and web sites.

Findings

Finds that Open Access does not seem to have a great impact on document delivery at present but its influence is growing and may well accelerate.

Originality/value

This review is a useful source of information for librarians and others interested in document delivery.

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