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Purpose
The purpose of this article is to describe the development of Rapid, a successful document supply system in the USA.
Design/methodology/approach
The paper provides a descriptive analysis.
Findings
Finds that Rapid reduces costs and speeds up the fulfillment of document supply requests by using a well integrated system that precisely identifies holdings statements of participating libraries.
Originality/value
Gives a good insight into the workings of a cooperative document supply system in the USA with possible applications in other countries.
© Emerald Group Publishing Limited
2007
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