ILLiad and the new brand of ILL service in the University of Edinburgh

The purpose of this paper is to describe the introduction of ILLiad at the University of Edinburgh and its wider impact.

The paper provides a hands‐on description by a practitioner of an interlibrary loans (ILL) system new to the UK.

The paper finds that the introduction of ILLiad has not halted the decline in ILL but has opened the library up to international resource sharing to a significant extent.

This is the first description published of the introduction of ILLiad into the UK.