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Purpose

The purpose of this paper is to describe the introduction of ILLiad at the University of Edinburgh and its wider impact.

Design/methodology/approach

The paper provides a hands‐on description by a practitioner of an interlibrary loans (ILL) system new to the UK.

Findings

The paper finds that the introduction of ILLiad has not halted the decline in ILL but has opened the library up to international resource sharing to a significant extent.

Originality/value

This is the first description published of the introduction of ILLiad into the UK.

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