Cross-border document delivery: the convenience and perils of sharing articles around the world, in the cloud

– The purpose of this paper is to describe Article Exchange – OCLC’s cloud-based document delivery service.

– In this study, Article Exchange is described in detail.

– Article Exchange has proved popular with OCLC users with more than 50,000 documents uploaded in January 2013 alone by more than 1,000 libraries.

– The new service facilitates improved delivery of documents electronically.

– This article is useful for all librarians who are concerned with delivering documents electronically in an increasingly complex technical and legal environment.