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Journal Articles
Journal Articles
Journal Articles
Information Discovery and Delivery (2025) 53 (2): 192–205.
Published: 21 June 2024
...LiLi Li; Kay Coates Purpose This study aims to explore the capabilities, limitations and potential of ChatGPT applicable to online reference services in academic libraries. Design/methodology/approach This study used the method of qualitative content analytics to assess the general...

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