Keywords: Customer satisfaction
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Journal Articles
Interlending & Document Supply (2009) 37 (3): 116–125.
Published: 14 August 2009
... Electronic document delivery Interlending Customer satisfaction United States of America Qatar In July 2002 the Texas A&M University Libraries implemented a free document delivery/interlibrary loan service to 46,000 Texas A&M University Libraries users: students, faculty, researchers...
Journal Articles
Interlending & Document Supply (2009) 37 (1): 20–27.
Published: 20 February 2009
... place demands on the library that can only be met via ILDS. © Emerald Group Publishing Limited 2009 Interlending Library users Information research Customer satisfaction Document delivery Today's research climate is characterized by information‐seeking via the internet...

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