...Lapis Cohen; Xuan Pang; Joanne M. McIntyre; Kabel Nathan Stanwicks Purpose The purpose of this paper is to disseminate the American Library Association (ALA) Reference and User Services Association (RUSA) Sharing and Transforming Access to Resources Section (STARS) international interlibrary loan...

... Section (STARS) International Interlibrary Loan (ILL) Committee, the fourth such survey conducted by this group since 2007. Design/methodology/approach Committee members developed the survey instrument and collected data in Qualtrics. Questions from the 2015 and 2011 instruments were reused to support...

...Jing’an Feng Purpose – The purpose of this paper is to propose a scheme to promote and improve international interlibrary loan (ILL) service at the National Library of China (NLC). The NLC is the center for international ILL in all of China, but as user needs change in response to the rapid...

...Margaret Bean; Heidi Nance; Linda Frederiksen Purpose This paper aims to describe the international interlibrary loan (ILL) experience of three academic libraries in the Pacific Northwest and analyze factors impacting the success of international ILL. The authors seek to speculate on three...