Keywords: Operations management
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Journal Articles
Interlending & Document Supply (2013) 41 (3): 90–94.
Published: 12 August 2013
..., logistics, and statistical reporting, while allowing for local design and implementation of user services. For example, one institution might allow readers to borrow materials from their collection onsite while another institution might not. © Emerald Group Publishing Limited 2013 Operations...

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