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Keywords: Process improvement
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Journal Articles
Streamlining interlibrary loan and document delivery workflows: tools, techniques, and outcomes
Available to Purchase
Journal:
Information Discovery and Delivery
Interlending & Document Supply (2012) 40 (1): 31–36.
Published: 17 February 2012
... the Library catalogue, but also to include items from Libraries Australia, Trove, and the Digital Collections in the same cart. This gives users a more flexible service. © Emerald Group Publishing Limited 2012 Australia Workflow analysis Interlending Process improvement Relais Document...
