Domestic subsidence insurance claims ‐ is there a role for the chartered building surveyor?

This paper presents the findings of a research project which investigates the market for the chartered building surveyor to act as the “panel expert” for insurance companies in domestic subsidence claims cases. The key players in the process of a claim are considered and hypotheses, that building surveyors are discriminated against in favour of engineers, and that this is due to the training of each profession, are stated. The hypotheses are tested by questionnaire studies of building surveying firms, insurance companies, loss adjusters and higher education institutions. The hypotheses are largely confirmed but the results throw interesting light on the subject. The paper concludes with recommendations for professional bodies and universities to assist those surveyors wishing to practise in an increasingly important area of work.